Connect with us

Pet Peeves

Sorry Not Sorry You Ran Out of Pet Food

A retailer shares this pet peeve involving customers not planning better.





Customers who blame us because we were closed. “I ran out of dog food on Sunday, and you weren’t open.” I want to say, “Well, who fed the dog on Saturday? Blame that person.” Instead I just smile and say, “Oh, yes, sorry about that.”



NASC Media Spotlight

At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers.

Promoted Headlines

Most Popular