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Pet Peeves

Sorry Not Sorry You Ran Out of Pet Food

A retailer shares this pet peeve involving customers not planning better.
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1 month ago

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PHOTO: ISTOCKPHOTO

Customers who blame us because we were closed. “I ran out of dog food on Sunday, and you weren’t open.” I want to say, “Well, who fed the dog on Saturday? Blame that person.” Instead I just smile and say, “Oh, yes, sorry about that.”

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