Pet Peeves Sorry Not Sorry You Ran Out of Pet Food A retailer shares this pet peeve involving customers not planning better. Published 11 months ago on March 24, 2024 By PETS+ Staff PETS+ March-April 2024 PHOTO: ISTOCKPHOTO Share Tweet Customers who blame us because we were closed. “I ran out of dog food on Sunday, and you weren’t open.” I want to say, “Well, who fed the dog on Saturday? Blame that person.” Instead I just smile and say, “Oh, yes, sorry about that.” Related Topics:Featured click to Comment(Comment) Advertisement FEATURED VIDEO NASC Media Spotlight At first it was just an idea: Animal supplements needed the same quality control that human-grade supplements receive. But that was enough to start a movement and an organization —the National Animal Supplement Council — that would be dedicated to establishing a comprehensive path forward for the animal supplements industry. In this Media Spotlight interview, NASC’s president, Bill Bookout, talks to PETS+ interviewer Chloe DiVita about the industry today: Where it’s headed, what’s the latest focus and why it’s vital to gain the involvement of independent pet product retailers. You may like This No-Win Grooming Situation Is My Biggest Pet Peeve With Clients Pet Peeves: When Customers Say They Are a Friend to Get Special Treatment Do Customers Realize How Much It Hurts When They Do This? Promoted Headlines Global Pet Expo / American Pet Products Association / Pet Industry Distributors Association Global Pet Expo N-Bone® Appétit: Fresh Flavors Join the Pack NPIC PIDA – Pet Industry Distributors Association • FetchFind PIDA Advertisement Latest Trending Videos Press Releases3 hours ago Pet King Brands Aids Animals Impacted by Devastating Los Angeles Wildfires Press Releases3 hours ago Two Pet Brands Earn Spots on SKU’s Spring Track Press Releases4 hours ago Zoomark Next 5.0 Puts the Spotlight on Pet Tech Products19 hours ago Stock a Toy for Every Dog Who Visits Your Store Products1 week ago 9 Cat Kibbles for Kitties Who Like a Little Crunch at Mealtime Products7 days ago Focus on These Products for Smaller Furry and Finned Pets Media Spotlight4 weeks ago Global Pet Expo / American Pet Products Association / Pet Industry Distributors Association Media Spotlight1 month ago PIDA – Pet Industry Distributors Association • FetchFind Webinars1 year ago MasterClass: Redefining Retail as Slow Retail Advertisement SubscribeBULLETINS Get the most important newsand business ideas from PETS+. Advertisement Most Popular Products19 hours ago Stock a Toy for Every Dog Who Visits Your Store Products1 week ago 9 Cat Kibbles for Kitties Who Like a Little Crunch at Mealtime Products7 days ago Focus on These Products for Smaller Furry and Finned Pets Sanity Files1 week ago What Do Cold Plunges, Improv Comedy and a 49-Year-Old Macaw Named Baby Have in Common? Products3 days ago Bone Broth Biscuits, Protein Puffs, Plus 12 More Dog Treats for Your Pet Store Headlines1 week ago Brands Share How Tariffs on China and Canada Could Impact Pet Product Availability and Pricing Ask PETS+1 week ago How Their Poop and Teeth Are Different, Plus More Kid-Friendly Topics in Pet Nutrition Products7 days ago Grow Your Pet Enrichment Selection So Customers Do, Too!