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Pet Peeves

Biggest Pet Peeve? Customer Math!

A pet store owner shares how frustrating it can be when customers don’t look at price AND size of bag when comparing cost.





Customer: But this food isn’t any cheaper than the prescription food from the vet. Me: this is a 25-pound bag. The prescription food you were buying was an 8-pound bag. Customer: Well, it’s the same price! I’m not saving anything. Me: It’s simple math. Why can’t you understand that?!



P.L.A.Y. Media Spotlight

At P.L.A.Y. — Pet Lifestyle & You — toy design is definitely a team effort! Watch PETS+ interviewer Chloe DiVita and P.L.A.Y.’s Director of Sales Lisa Hisamune as they talk about the toy design process, the fine-tuning that makes each toy so special and why every P.L.A.Y. collection is made with independent retailers top of mind.

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