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Pet Peeves

One of the Most Annoying Things Grooming Customers Say

A salon owner holds their tongue when a customer calls and says this.





When a client calls to book a grooming appointment and we say, “Our first available opening is X,” and the client responds with, “You don’t have anything sooner?” “Um … what part of ‘first available’ do you not understand?” is what I want to say, but don’t.

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