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Pure Joy Drives Pet Pro Adina Silberstein

She embraces it daily at her store, Queenie's Pets, and in life.

Pet Peeves1 month ago

What Dog Trainers Never Want to Hear From a Client

Such comments are unfair to the dog and to the training staff.
True Tales1 month ago

How One Customer Makes Hard Days Worth It

Instead of buying treats, she treated the staff!
Sanity Files3 months ago

Life Is a Beach for the ‘Gangsta Dog’ Family

Their oceanside setting helps Laura and Gary Hughes unwind after busy days at their brick-and-mortar and e-commerce pet stores.
Pet Peeves3 months ago

Pet Retailer Vents About Facebook Feeding Groups

She shares how her store often has to undo the harm they can cause.
True Tales3 months ago

True Tales: An Abandoned Piglet Becomes an Anti-Bullying Mascot

Adopted by a pet groomer, Olive also helps debunk information about 'micro' and 'mini' pigs.
True Tales4 months ago

You Won’t Believe What This Customer Wanted Delivered With Her Pet Food

A retailer shares an unusual request that came in during Covid.
Pet Peeves4 months ago

Pet Peeve: The Culture of Freebies We’re Creating

An independent pet retailer shares one of her biggest pet peeves.
Sanity Files5 months ago

Sunrises and Snuggles Keep Megan Ames Motivated and Mindful

Early mornings with pup Elliot contribute greatly to personal and professional success.
Pet Peeves6 months ago

What Makes This Millennial Female’s Blood Boil

It involves an assumption, and you know what they say about assumptions.
True Tales6 months ago

True Tales: You Caught Your Employee Doing What?!

We thought we'd heard it all, and then a reader shared this surprising but true story.
Sanity Files6 months ago

Jusak Yang Bernhard and Jeff Manley Find Fulfillment in Family and Community

By prioritizing these values, the couple succeeds both personally and professionally.
Pet Peeves8 months ago

Don’t Come Crying to Me — or Asking for a Refund — When Your Betta Eats Your Goldfish

A pet business owner shares one of her biggest pet peeves with aquatics customers.
True Tales8 months ago

A Former Customer Drove 25 Miles Out of Her Way to See Me

A pet business owner enjoyed a sweet reunion and sales.
Sanity Files10 months ago

Claudia Montoya Fills Her Days With Entrepreneurship, Family, and Fun (Bad Bunny!)

The owner of Miss Kibbles stores in Virginia starts at 4 a.m. and doesn't stop until 9 p.m., thanks to balance in her professional and personal...
True Tales10 months ago

How One Pet Store Helps Keep Drugs Off the Streets

Yes, there are dogs involved.
Sanity Files10 months ago

What Do Cold Plunges, Improv Comedy and a 49-Year-Old Macaw Named Baby Have in Common?

They keep Charlsye Lewis and Marcus Brunt happily moving forward with their pet businesses and in life.
Pet Peeves11 months ago

This No-Win Grooming Situation Is My Biggest Pet Peeve With Clients

One retailer shares how a lack of communication between pet parents makes her job difficult.
Sanity Files1 year ago

Paige Elder Prioritizes Self-Care to Be at Her Best in Business

The owner of Buzz N' B's Pet Shop makes time to recharge with massages, manicures, and regular exploration of nearby foodie scenes.
Pet Peeves1 year ago

Pet Peeves: When Customers Say They Are a Friend to Get Special Treatment

It's a given they aren't, this store owner says.

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