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Hounds Town USA Celebrates Prosperous Mid-Year Numbers with Impressive Growth Momentum

Leading dog daycare and boarding concept shares stats in new franchise disclosure document.




(PRESS RELEASE) RONKONKOMA, NY – Hounds Town USA, the premier dog daycare and boarding concept, has again reinforced its stellar reputation as one of Franchise Business Review’s top franchises by exceeding growth and business expectations for 2023.

In 2023, the boarding concept is continuing its focus on brand growth and has expanded its reach nationwide with new deals signed in several key markets. Already this year, the brand has opened 8 new locations, with another 17 planned to open before year-end, and signed 21 new franchise agreements. This accelerated interest in Hounds Town can be seen in all facets of the business, as dog visits saw a spike systemwide with a 55% increase compared to 2022. This surge in business reflects the growing demand for Hounds Town’s unparalleled services and positions the brand as a leader in its sector.

Hounds Town’s commitment to excellence is also evident on the store level, as average annual store sales growth surged by 40% for locations that have been operating for a minimum of two years. This remarkable achievement surpasses the annual growth rate of the general economy by 20 times, and the rate of the sector by 14 times. Moreover, Hounds Town’s Average Unit Volume (AUV) for stores operating for more than five years stands at $1,026,000, reflecting the sustained customer demand for interactive pet services.

“Compared to many brands that focus only on units opened, our core focus is on unit economics, specifically Average Unit Volume, profitability, and franchisee satisfaction,” said Rob Flanagan, president and cultural co-founder at Hounds Town USA. “We are incredibly proud of our Townies (Franchisees), and members of Townie HQ with these numbers. They demonstrate that we are well on our way to hit our 3 Year Target of an Average Unit Volume of 1 million dollars and 25-30% profitability.”

Hounds Town USA has consistently prioritized openness and reliability, which is exemplified by their practice of providing comprehensive financial information, including Profit and Loss statements, for all stores that have been in operation for at least one year. This level of openness allows prospective franchisees to make well-informed decisions about their investment, highlighting Hounds Town’s unwavering commitment to maximizing ROI for its franchisees. By maintaining a strong focus on financial performance, Hounds Town ensures the success and prosperity of its franchise partners.

“After a strong start to the year, we are even more thrilled about what’s in store for Hounds Town in the months ahead. Our latest FDD numbers reflect the exceptional progress and growth we have achieved in our development efforts,” said Jackie Bondanza, CEO of Hounds Town USA. “These impressive features exemplify the trust pet owners place in our brand and the strong business model we offer. We remain dedicated to setting new benchmarks throughout the latter half of 2023 and providing exceptional support for our franchisees as we continue to expand.”


This stellar growth has caught the eye of many across the industry. Hounds Town was named a top franchise for 2023 by Franchise Business Review. Hounds Town ranked #24 out of 50 in the “Small” (under 80 units) category, in addition to placing as a top franchise in the Pet Services Category. In addition, Hounds Town was identified by Franchise Business Review as being one of only 50 franchises to qualify as a 2022 Top Franchise for Women. The brand also landed on Entrepreneur Magazine’s coveted Franchise 500 list in early 2023.

About Hounds Town USA

Founded in 2000 by former NYPD canine handler and commanding officer of the Nassau County Police Department, Michael S. Gould, Hounds Town USA offers a unique and fun approach to doggy daycare and pet boarding. The brand emphasizes a safe and welcoming environment for all dogs, no matter their size, breed, age, or disability. The fully interactive daycare facility is designed to meet each dog’s physical, social, and psychological needs through a natural pack environment. The all-day play daycare model leaves each canine companion tired and happy, resulting in what has been coined “Hounds Town hangover.” Hounds Town also offers stress-free, affordable spa services, ensuring pet parents have the option to bring home a clean and refreshed pet. Select locations are also proud to offer a Pet Taxi service, ensuring dogs have reliable transportation to and from daycare. Currently, the brand has nearly 50 locations open across the country, with about 15 more openings projected in 2023. For more information on Hounds Town USA, visit:

For information on franchising with Hounds Town USA, visit:



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